Import into Outlook 2000

[boots]

Recently I changed hard drives and have saved my old Outlook 2000 .pst file
into the same folder where the current .pst file resides in the new hard
drive. When I use Import or Open Personal Folders File (.pst) I receive the
message "Properties for this information service must be defined prior to
use." The properties for the old .pst file is NOT set to read only. Please
help!

 

[Milly Staples [MVP - Outlook]]

Importing a .pst file is never the proper method for migrating your Outlook data from one drive/computer to another.

Simply copy the .pst and then open it using File->Open->Personal Folders File. You have probably corrupted the .pst file by overwriting what was in the directory.

If you still have the old hard drive and a copy of the .pst file, copy it to My Documents and rename the .pst file that Outlook is currently using. Open Outlook and when it complains, point it to My Documents for the .pst file to use.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, boots asked:

| Recently I changed hard drives and have saved my old Outlook 2000
| .pst file into the same folder where the current .pst file resides in
| the new hard drive. When I use Import or Open Personal Folders File
| (.pst) I receive the message "Properties for this information service
| must be defined prior to use." The properties for the old .pst file
| is NOT set to read only. Please help!

 

[boots]

Thank you Milly. I will try that.