Import of Visio Object then Printing

[Rod.Shahinian]

When I import a visio diagram (through insert|Object)to my
Word 2002, it displays fine but the text does not print;
my workaround is to change the color of the text in Visio
from black to white, then text does not display but prints
fine.

 

[Bob Buckland ?:-\)]

Hi Rod,

Interesting workaround for this bug that was apparently
related to installing Office XP SP2.
You can phone MS to obtain the hotfix to have the text work again.
http://support.microsoft.com/default.aspx?scid=kb;en-us;818076
http://support.microsoft.com/default.aspx?scid=kb;en-us;815620

======
When I import a visio diagram (through insert|Object)to my
Word 2002, it displays fine but the text does not print;
my workaround is to change the color of the text in Visio
from black to white, then text does not display but prints
fine. >>
--
I hope this helps you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

The Office 2003 System parts explained
http://microsoft.com/uk/office/editions.asp

 

[Word User]

Does anyone know if this hotfix is downloadable without
calling MS and having them charge me for an incident? How
amazing that they put out a product with bugs but ask you
to go through the hassle of calling them to get the fix.

I work for a large organization with an enterprise
license. The application of this hotfix is tied up in
bureaucracy and process. It is not scheduled to be
installed until mid-January. The software engineer from
the Help Desk told me that if I could find the download to
just go ahead and install it.

Any tips?

 

[Suzanne S. Barnhill]

The reason you have to call MS to get the hotfix is that it is "not ready
for prime time." When it is, it willed be rolled into a service pack.
Consider a hotfix analogous to an experimental drug. If you have the
relevant condition and are desperate enough to be a guinea pig, you can
enroll in drug trials before the drug is available by prescription (or OTC
sale), but you will sign a waiver saying if it kills you or ruins your
kidneys or whatever, you're not responsible. Same with a hotfix: you're
taking a chance.

And of course you can't just run out and buy the drug because *you* think
you need it. Downloading a service pack or patch is rather like
self-diagnosis (you have a headache, so you take an aspirin). The effects of
the drug are well known, and it is regarded as generally benign.

In the case of a hotfix, because MS hasn't had a chance to test it on all
possible configurations of hardware and software, they're not ready to
release it to the public without controls. So someone will talk to you, make
sure the hotfix is likely to solve your problem, probably get some
information on your hardware and software (for tracking purposes), and so
on. You will *not* be charged for the service call provided you don't ask
questions about anything else.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Bob Buckland ?:-\)]

Hotfixes are not charged as an incident if that's
the only thing you're calling on, but they're generally
not available from the MS website until they are later
incorporated into a Service Pack.

======
Does anyone know if this hotfix is downloadable without
calling MS and having them charge me for an incident? How
amazing that they put out a product with bugs but ask you
to go through the hassle of calling them to get the fix.

I work for a large organization with an enterprise
license. The application of this hotfix is tied up in
bureaucracy and process. It is not scheduled to be
installed until mid-January. The software engineer from
the Help Desk told me that if I could find the download to
just go ahead and install it.

Any tips? >>
--
I hope this helps you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

The Office 2003 System parts explained
http://microsoft.com/uk/office/editions.asp