Importing contact groups

C

Carmen

Hi,

I am trying to import outlook from one computer to another. Everything imported over, except the contacts (address book)within their groups. The whole address book is on the new computer, but the individuals are not within their groups. Any ideas?

Many Thanks
Carmen
 
R

Russ Valentine [MVP-Outlook]

Do you know what version and mail support mode you were using before? If it
was Outlook 2000 in Internet Mail Only mode, those groups will not transfer
because they were groups in the Windows Address Book, not Distribution Lists
in the Contacts Folder. Only the latter will transfer.
--
Russ Valentine
[MVP-Outlook]
Carmen said:
Hi,

I am trying to import outlook from one computer to another. Everything
imported over, except the contacts (address book)within their groups. The
whole address book is on the new computer, but the individuals are not
within their groups. Any ideas?
 
C

Carmen

many thanks

is there a way i can prevent this from happening again? as in a different set up?
 
R

Russ Valentine [MVP-Outlook]

Just make sure you are creating DL's in the Contacts Folder, not groups in
the Address Book. With any luck, they should transfer. I'd also avoid
exporting. Just reuse the PST file so you won't lose data.

--
Russ Valentine
[MVP-Outlook]
Carmen said:
many thanks

is there a way i can prevent this from happening again? as in a different
set up?
 

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