J
Jeff
I'm hoping somone can help me untangle a mess I've made.
Outlook 2007, Exchange Server 2007.
Here's the story. Computer needed a reformat etc, so I saved all outlook
data (about 1gb, over 200 folders) to a pst file. Did the reformat,
installed Outlook and imported from the pst file whilst connected to my
Exchange server (my big mistake perhaps?) and now I have TWO copies of
absolutely everything.
I've checked in the webmail interface, and there are two copies visible
there too - I guess the server synced with this local copy or something.
So now you can see I'm not sure what I'm doing, and that I've made a mess.
Going through and manually deleting one copy of every message etc is a
non-starter.
Truth is, I don't fully understand the difference between a pst and an ost,
even after reading all about them. I need to be able to work on my email
offline, so I think this means I use a pst file locally - right?
I have tried to reinstall from the pst again (thinking that if this works, I
could delete EVERYTHING and then reinstall the pst again?) but I get a
message saying 'this pst file is already in use in this profile'
Anyway, what I guess I'm asking is this: What is the CORRECT way to import
all my data from the pst file I created two days ago, and get all that data
into a new Exchange profile, without duplicates being created?
Of course, I can no longer simply create a new profile and let it download
the data from the Exchange server, because the server now seems to hold two
copies of everything.
I need to sort this quickly, because mail that has arrived since I did the
reinstallation two days ago is going to be lost if I'm not careful. Please
help me sort out the mess I've made. Thanks for being here.
Jeff
Outlook 2007, Exchange Server 2007.
Here's the story. Computer needed a reformat etc, so I saved all outlook
data (about 1gb, over 200 folders) to a pst file. Did the reformat,
installed Outlook and imported from the pst file whilst connected to my
Exchange server (my big mistake perhaps?) and now I have TWO copies of
absolutely everything.
I've checked in the webmail interface, and there are two copies visible
there too - I guess the server synced with this local copy or something.
So now you can see I'm not sure what I'm doing, and that I've made a mess.
Going through and manually deleting one copy of every message etc is a
non-starter.
Truth is, I don't fully understand the difference between a pst and an ost,
even after reading all about them. I need to be able to work on my email
offline, so I think this means I use a pst file locally - right?
I have tried to reinstall from the pst again (thinking that if this works, I
could delete EVERYTHING and then reinstall the pst again?) but I get a
message saying 'this pst file is already in use in this profile'
Anyway, what I guess I'm asking is this: What is the CORRECT way to import
all my data from the pst file I created two days ago, and get all that data
into a new Exchange profile, without duplicates being created?
Of course, I can no longer simply create a new profile and let it download
the data from the Exchange server, because the server now seems to hold two
copies of everything.
I need to sort this quickly, because mail that has arrived since I did the
reinstallation two days ago is going to be lost if I'm not careful. Please
help me sort out the mess I've made. Thanks for being here.
Jeff