Importing/Exporting Contacts - Problem

[Therese]

We have two new computers in our office which have Windows
XP (2002) and Outlook 2003 versions on them, and we have
no problem importing & exporting between the two. We have
a third computer that has Windows 98 and Outlook 2000.
When I try importing to this computer I get an error
Outlook.pst is not compatible with this version of the
Personal Folders information service. Also I get a
message that says Properties for this info service must be
defined prior to use. How do I fix this problem? Do I
need to update the operating system and also update the
version of outlook?

 

[Russ Valentine [MVP-Outlook]]

This does not fit. You need to pay closer attention to the type of PST file
you are actually creating. If you are exporting a PST file that was created
anew in Outlook 2003, neither Outlook 2002 nor Outlook 2000 can access it.
You must create the old format PST ("Outlook 97-2002") in Outlook 2003 for
earlier versions to access it, and you cannot do so with the export
function, only the File > New > Outlook Data File... function can create
such a file.