Importing Outlook 2000 contacts into client's Outlook 2003

[Kathy]

I created a folder for one of my clients, in my Outlook 2003. My client has Outlook 2003. I exported her contact folder to a csv file and sent it to her via email.
Her Outlook 2003 won't accept this file to import.

Any suggestions on how we can get this csv file into Outlook 2003?

 

[Sue Mosher [MVP-Outlook]]

What happens when the user tries to import it?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

I created a folder for one of my clients, in my Outlook 2003. My client

has Outlook 2003. I exported her contact folder to a csv file and sent it
to her via email.

 

[Sue Mosher [MVP-Outlook]]

What is the exact text of the error message?

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

They get an error message that says the file is not compatible.

----- Sue Mosher [MVP-Outlook] wrote: -----

What happens when the user tries to import it?

I created a folder for one of my clients, in my Outlook 2003. My

client
has Outlook 2003. I exported her contact folder to a csv file and sent it
to her via email.

Her Outlook 2003 won't accept this file to import.