Importing PSD fails

[Greg D]

After a system crash, I reloaded XP Pro, then Outlook 2003. Prior to the
backup, I copied my HD to an external drive.

Last week I reported problems resulting from overlaying the new/empty PSD
file, and being unable to edit the registry successfully, I reloaded the
system yet again today.

After loading Outlook and creating the inital (empty) PSD file, I used the
import tool to pull in the backed up PSD. I selected the "import to same
folder" option.

After processing for a lengthy period of time, I receive an error message
"The operation failed." No indication of where it failed, no log appears to
be produced, and I'm stumped as to how to proceed...

What is interesting is that the source PSD is 914,641kb - yet the target
(new) PSD is 972,177kb.

Is there a way to determine what the problem may be, or how to resolve it?

Thanks,
Greg

 

[Diane Poremsky [MVP]]

1) i assume you mean pst, not psd.
2) copy the old pst to the hard drive - you my docs folder is fine. Go to
file, open, outlook data file in outlook and open the pst.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

 

[Greg D]

Hi Diane,

Thanks, I'm still working on this.

I created a folder under the outlook folder, and copied the backed up .PSTto
C:\Documents and Settings\GregD\Local Settings\Application
Data\Microsoft\Outlook\migrated

Opening the old .PST, that resulted in a second occurance of the top-level
"personal folders". The first set, of course, is the newly created .pst
from when I initialized Outlook.

I then proceeded to move the various sub-folders, "clients", "friends", and
so on to the new .PST. My hope is, once I copy all of these, to re-close
the older .PST so only one set of inbox/outbox/drafts/sent appears.

I am now getting this error:
"Can't move the items. Unable to move or copy folders. Can't move folder.
A top-level folder can't be moved to one of it's subfolders. Or, you may not
have the appropriate permissions for the folder. To check your permissions
for the folder, right-click the folder, and then right-click Properties on
the folder."

Unfortunately, the folder properties has nothing about permissions.

My folder structure looks like this:

Personal folders
... clients
.... client 1
.... client 2
.... etc.
... friends
.... friend 1
.... friend 2
.... etc.
... other stuff
.... sub-folder 1
.... sub-folder 2 <-- 1 message left in here that will not move - *
.... etc.


* reviewing the various folders, I found a single message that did not move,
and when I try to drag that individual over, I get another error "can't move
the items"


What's up here?

1) i assume you mean pst, not psd.
2) copy the old pst to the hard drive - you my docs folder is fine. Go to
file, open, outlook data file in outlook and open the pst.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

After a system crash, I reloaded XP Pro, then Outlook 2003. Prior to the
backup, I copied my HD to an external drive.

Last week I reported problems resulting from overlaying the new/empty PSD
file, and being unable to edit the registry successfully, I reloaded the
system yet again today.

After loading Outlook and creating the inital (empty) PSD file, I used
the import tool to pull in the backed up PSD. I selected the "import to
same folder" option.

After processing for a lengthy period of time, I receive an error message
"The operation failed." No indication of where it failed, no log appears
to be produced, and I'm stumped as to how to proceed...

What is interesting is that the source PSD is 914,641kb - yet the target
(new) PSD is 972,177kb.

Is there a way to determine what the problem may be, or how to resolve
it?

Thanks,
Greg

 

[Roady [MVP]]

Don't move the folder but set your migrated folder as the default delivery
location by going to;
Tools-> E-mail Accounts-> button Next-> use the drop down list below to
chane it and then restart Outlook.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-What do the Outlook Icons Mean?
-Create an Office 2003 CD slipstreamed with Service Pack 1

-----

Hi Diane,

Thanks, I'm still working on this.

I created a folder under the outlook folder, and copied the backed up
.PSTto C:\Documents and Settings\GregD\Local Settings\Application
Data\Microsoft\Outlook\migrated

Opening the old .PST, that resulted in a second occurance of the top-level
"personal folders". The first set, of course, is the newly created .pst
from when I initialized Outlook.

I then proceeded to move the various sub-folders, "clients", "friends",
and so on to the new .PST. My hope is, once I copy all of these, to
re-close the older .PST so only one set of inbox/outbox/drafts/sent
appears.

I am now getting this error:
"Can't move the items. Unable to move or copy folders. Can't move
folder. A top-level folder can't be moved to one of it's subfolders. Or,
you may not have the appropriate permissions for the folder. To check
your permissions for the folder, right-click the folder, and then
right-click Properties on the folder."

Unfortunately, the folder properties has nothing about permissions.

My folder structure looks like this:

Personal folders
.. clients
... client 1
... client 2
... etc.
.. friends
... friend 1
... friend 2
... etc.
.. other stuff
... sub-folder 1
... sub-folder 2 <-- 1 message left in here that will not move - *
... etc.


* reviewing the various folders, I found a single message that did not
move, and when I try to drag that individual over, I get another error
"can't move the items"


What's up here?

1) i assume you mean pst, not psd.
2) copy the old pst to the hard drive - you my docs folder is fine. Go to
file, open, outlook data file in outlook and open the pst.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Vote for your favorite Outlook and Exchange utilities in the
Slipstick Ratings Raffle at http://www.slipstick.com/contest/

After a system crash, I reloaded XP Pro, then Outlook 2003. Prior to
the backup, I copied my HD to an external drive.

Last week I reported problems resulting from overlaying the new/empty
PSD file, and being unable to edit the registry successfully, I reloaded
the system yet again today.

After loading Outlook and creating the inital (empty) PSD file, I used
the import tool to pull in the backed up PSD. I selected the "import to
same folder" option.

After processing for a lengthy period of time, I receive an error
message "The operation failed." No indication of where it failed, no
log appears to be produced, and I'm stumped as to how to proceed...

What is interesting is that the source PSD is 914,641kb - yet the target
(new) PSD is 972,177kb.

Is there a way to determine what the problem may be, or how to resolve
it?

Thanks,
Greg