Grambeaux said:
I am trying to import my .pst files into a new computer (Vista) from my
old
computer (XP) using MS Outlook. The program keeps shutting down and I
receive this message: This information service has not been configured.
Select an existing file to configure or type the name of a new file to
create. What do I need to do to get that .pst file imported.
Thanks
You do NOTHING. As posted here on at least a daily basis - do NOT USE IMPORT
to transfer data from one Outlook to another.
Why not? Here are some reasons:
(Courtesy of Russ Valentine [MVP-Outlook])
Importing an entire PST may well corrupt your profile and may create a ghost
PST that you can't close. Importing PST's will lose:
1. Custom Forms
2. Custom Views
3. Connections between contacts and activities
4. Received dates on mail
5. Birthdays and anniversaries in calendar
6. Journal connections
7. Distribution Lists
Here's the correct way to do it:
How to backup and restore Outlook
http://www.howto-outlook.com/howto/backupandrestore.htm
http://www.slipstick.com/config/backup.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
There is out-dated information on some of these pages, specifically with
regard to Outlook 2003 and 2007.
The main points to note:
1. Do NOT use the import/export function to move Outlook data from one
version to another - all you need to do is to copy the pst file, with
Outlook closed.
2. Do NOT paste the copied pst file into the default location - paste into
(for example) your Documents folder and then do File-Open-Outlook Data File
within Outlook.
