Importing text file corrupts my database

[strawpanda]

I'm running Entourage in Office for Mac 2008 on a MacBook under Snow Leopard
10.6.2. First I cleared out a lot of old emails and folders but there were
three emails I could not delete. This then linked to the database being or
becoming corrupted and rebuilding it failed every time very near the end. I
eventually resolved that by manually dragging every folder to make mbox files
and constructing a new identity - never done that before.

The new database is fine and uncorrupted, BUT, every time I import my list
of contacts from a delimited text file the database corrupts again and has to
be replaced with a new copy. I have tried various text files from mt Time
Machine backups but always the same result.

Can anyone suggest an explanation and/or solution to this bizarre problem?

Cheers!

 

[Diane Ross]

The new database is fine and uncorrupted, BUT, every time I import my list
of contacts from a delimited text file the database corrupts again and has to
be replaced with a new copy. I have tried various text files from mt Time
Machine backups but always the same result.

Is it possible to create a .rge file of your contacts? Have you examined the
tab delimited file to see if there is something that is unusual?

Otherwise, I would try importing the file into a test Identity. In this
Identity with only the contacts, clean then up then export as .rge file. You
should be able to import that file into your Identity.
--
Diane Ross, Microsoft Mac MVP
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