Impossible to complete Office 2000 update

[Paolo]

Im using Office 2000 Premium (italian version)
If i go to theOffice Update site and i click on the automatic update link i
can't finish the search for the available update and i have a window in wich
is indicated

In the folder Wuindows\Installer they are not the Windows Installer
correction files (files MSP) of the previous installed update.
For the same raison i can't no more uninstall Office

How can resolve this frustating situatuion?
Thank in advance for help

 

[Paolo]

I post this problem in this newsgroup,but no one give me an answer.Am i in
the wrong newsgroup?
Should i post it in some other newgroup?
Paolo

 

[Tom Willett]

You're in the right newsgroup. You haven't got an answer (yet) because:
1) nobody who has the answer has read your post
or
2) nobody has an answer

 

[garfield-n-odie [MVP]]

I can't speak for other people, but I didn't reply to your
original question because I don't understand what you are asking.
Microsoft hosts newsgroups in many languages. You might get
better results by asking your question in the Italian-language
newsgroup at news://microsoft.public.it.office.word .

 

[Paolo]

I was using the english newsgroup because i can't find an Office update
newsgroup in italian.
What isn't clear on my nessage?
If i try to updare my Office 2000 premium trought the Office Update site and
i click on "Search the available update", the search is starting and after
few second a windows is appearing in wich is written :


In the folder Wuindows\Installer they are not the Windows Installer
correction files (files MSP) of the previous installed update.

What i have missed?

Thanks

 

[garfield-n-odie [MVP]]

There isn't an Office Update newsgroup in Italian, but the Office
General newsgroup in Italian is at
news://microsoft.public.it.office . As a guess, does either of
the following articles apply to your situation?

http://support.microsoft.com/kb/814833/it
PRB: Ripristino configurazione di sistema di Windows non monitora
i file di patch (msp) di Windows Installer

http://support.microsoft.com/kb/295823/it
In un programma di Office viene visualizzato il messaggio di
errore "Impossibile aprire il pacchetto di correzione"

Before you run the Windows Installer cleanup utility in KB295823,
be sure you have your Office 2000 CD and 25-digit product key so
that you can reinstall the Office 2000 program.