Impossible to connect onto Project Server

X

Xiao

Hello,
I re-installed Project Server 2007 SP2 + August CU on a server of my
network. It works fine when I'm working on the server itself, but I cannot
connect from another PC of the network. On the previous installs on the same
network, I did not have any problem. What could be the cause of this
connection issue?
Thanks for help
 
H

HansH

Do you get any kind of error message when trying to connect?
Did you add the Project Server URL into the Trusted Sites Zone on the
computer? Is the security level of the Trusted Sites Zone set to Low?
Did you install SP2 + August CU also on the client computer?
Do you have a firewall enabled on the computer that might block the traffic?

Regards,
Hans

Projectopolis <http://msepm.hsquared.be>
 
X

Xiao

Hi Hans,
Thanks for your help. My answers are in the text.
Xiao
Do you get any kind of error message when trying to connect?
Error message in PWA: Internet Explorer cannot display this Web page. It seems your are connected to Internet, but maybe you want to reconnect to Internet.
Error message in Project Pro : Impossible to contact Project Server
Did you add the Project Server URL into the Trusted Sites Zone on the computer?
Yes the Project Server URL is already there because in a previous install I used the same URL which worked fine.
Is the security level of the Trusted Sites Zone set to Low?
Yes it is set to Low
Did you install SP2 + August CU also on the client computer?
Yes : SP2 MSO(12.0.6425.1000), but the connection issue is the same for Project Pro 2007 and for PWA
Do you have a firewall enabled on the computer that might block the traffic?
I don't have any Firewall activated
Regards,
Hans

Projectopolis

Xiao wrote:
Hello,
I re-installed Project Server 2007 SP2 + August CU on a server of my
network. It works fine when I'm working on the server itself, but I cannot
connect from another PC of the network. On the previous installs on the same
network, I did not have any problem. What could be the cause of this
connection issue?
Thanks for help
 
H

HansH

Here are some more things to try:
- Did you try connecting both using the server name and the IP address?
- Can you ping the server from the client computer?
- Can you open the top-level site on the server (http://<servername>)
- Check the event log on the application server to see if errors
messages are dropped in here when trying to connect
- Is the World Wide Web service running on the application server?

Let us know if this helps.

Regards,
Hans

Projectopolis <http://msepm.hsquared.be>
 
X

Xiao

Hans,
Thanks again
Here are some more things to try:
- Did you try connecting both using the server name and the IP address?
Yes, without any success
- Can you ping the server from the client computer?
No : something like : Waiting time for demand exceeded (NB: this server is not DC and has dynamic IP)
- Can you open the top-level site on the server (http://<servername>)
No : same error message
- Check the event log on the application server to see if errors messages are dropped in here when trying to connect
I have this error : An unknown SQL exception 53 occurred. The server is not findable or is not accessible (NB : the SQL server is not the same as the PS server)
- Is the World Wide Web service running on the application server?
Yes, it is running

Let us know if this helps.

Regards,
Hans


Projectopolis


Xiao wrote:
Hi Hans,
Thanks for your help. My answers are in the text.
Xiao
Do you get any kind of error message when trying to connect?
Error message in PWA: Internet Explorer cannot display this Web page. It seems your are connected to Internet, but maybe you want to reconnect to Internet.
Error message in Project Pro : Impossible to contact Project Server
Did you add the Project Server URL into the Trusted Sites Zone on the computer?
Yes the Project Server URL is already there because in a previous install I used the same URL which worked fine.
Is the security level of the Trusted Sites Zone set to Low?
Yes it is set to Low
Did you install SP2 + August CU also on the client computer?
Yes : SP2 MSO(12.0.6425.1000), but the connection issue is the same for Project Pro 2007 and for PWA
Do you have a firewall enabled on the computer that might block the traffic?
I don't have any Firewall activated
Regards,
Hans

Projectopolis

Xiao wrote:
Hello,
I re-installed Project Server 2007 SP2 + August CU on a server of my
network. It works fine when I'm working on the server itself, but I cannot
connect from another PC of the network. On the previous installs on the same
network, I did not have any problem. What could be the cause of this
connection issue?
Thanks for help
 

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