In Box - Deleting msgs not highlighted

[swissmoose]

When I am trying to delete messages in my inbox, I highlight the message and
click the delete icon. Outlook, then deletes not only the highlighted
message, but also two or three un-highlighted messages below it. Any solution
to this temporay problem? THX

 

[Brian Tillman]

When I am trying to delete messages in my inbox, I highlight the
message and click the delete icon. Outlook, then deletes not only
the highlighted message, but also two or three un-highlighted
messages below it. Any solution to this temporay problem? THX

No need to ask more than once.

 

[swissmoose]

Brian. We appreciate your reply. I am not aware (1st time to site) that I
asked more than once. Is there a solution to the temporary situation? Pls
advise & Thx,
Jim

 

[Brian Tillman]

Brian. We appreciate your reply. I am not aware (1st time to site)
that I asked more than once. Is there a solution to the temporary
situation? Pls advise & Thx,

My apologies. The exact same question was asked earlier, but I see now that
it was by "Time to Dine" and not "swissmoose".

 

[swissmoose]

Hi Brian. Thanks for replying. Swissmoos & time to dine are not one in the
same. swissmoos does not know how to repair the temporary issue/problem. We
tried looking up time to dine to no avail. Would you kindly advise swissmoos
how we can solve the problem ?
Many thanks and look forward to hearing from you Brian.
Jim & Ann (swissmoos)

 

[Brian Tillman]

Hi Brian. Thanks for replying. Swissmoos & time to dine are not one
in the same. swissmoos does not know how to repair the temporary
issue/problem. We tried looking up time to dine to no avail. Would
you kindly advise swissmoos how we can solve the problem ?
Many thanks and look forward to hearing from you Brian.

I've never seen the problem you describe. I wish I had a specific
suggestion. I do have a couple of generic suggestions, though: create a new
mail profile and see if the problem persists or try starting Outlook in safe
mode to see if the problem persists.

 

[swissmoose]

Brian,
It's a first for us also.
Thank you for replying. We will give it a try.
Many thanks,

Jim & Ann