in visio I cannot drag shape onto drawing

[Ivan]

when I drag a shape from list, eg a door, on some drawings it appears as a
door in others it appears as a white box and drawing disappears - help?

 

[Aaron Rykhus [MSFT]]

Save a copy of one the drawings that's having the problem to test. In that
copy, do a Ctrl+A to select all and delete everything out of the page. Then
try dropping a door shape onto the page.



Best Regards,

Aaron Rykhus, MCP, MCDST
Online Support Engineer
Microsoft Corporation