in word when I try to open a file I get a message saying that the.

[Gary]

the file is unavailable. This just started happening. It does not matter if
I am openning a file on the local machine or on the server. I have tried
creating a new file and it saves correctly so that other machines will open
it, but this machine still says that the file is unavailable.

I have uninstalled and reinstalled office to no avail.

 

[garfield-n-odie]

It would help us to help you if you quoted the error message
exactly, without interpretation or obfuscation or omission of the
parts you don't think are important. See:

http://support.microsoft.com/?kbid=895900 "You cannot save a file
from your Windows XP-based or Windows 2000-based computer to a
shared folder on a file server"

http://support.microsoft.com/?kbid=835404 "You receive an error
message when you try to open an Office document or start Outlook"

 

[Gary]

Sorry Garfield,

The exact error message was " The File ( then the name of which ever file I
am trying to open) is unavailable."

That is it, the complete message.

 

[Suzanne S. Barnhill]

If you are running Norton AntiVirus, disable its Office Plug-in. See “You
receive a "File is not available" error message when you try to open an
Office 2003 document†at http://support.microsoft.com/?kbid=835404

 

[garfield-n-odie]

The usual solution for that particular error message is to
disable the Office Plugin that comes with Symantec/Norton
AntiVirus. See http://support.microsoft.com/?kbid=329820 "How to
use Office programs with the Norton AntiVirus Office plug-in" for
more information.

 

[Gary]

Thanks,

I am not running Norton but I am running Trend office scan. I called Trend
and found out from them that the "techs" whom I hired to do the upgrades on
my network failed to install the patches for office scan when they did the
install. Guess that is what I get for hiring someone else in an attempt to
save time. Next time I will just do it all myself, this took longer than
what I had them do.


Gary