T
T. Livingston
Problem began last night; I have no idea what I hit that
may have caused it:
In Word: when I try to access any file, I receive the
message "The file [file name] is not available." When I
try to exit Word, I receive the message: "The file Normal
already exists. Do you want to replace the existing file?
Yes No Cancel." When I hit "no", I receive the
message: "Changes have been made that affect the global
template Normal. Do you want to save those changes? Yes No
Cancel" When I hit "No", Word finally closes.
In Excel: When I go to retrieve any Excel file, I receive
the message "Unable to read file."
Can anyone tell me how I can retrieve these files?
may have caused it:
In Word: when I try to access any file, I receive the
message "The file [file name] is not available." When I
try to exit Word, I receive the message: "The file Normal
already exists. Do you want to replace the existing file?
Yes No Cancel." When I hit "no", I receive the
message: "Changes have been made that affect the global
template Normal. Do you want to save those changes? Yes No
Cancel" When I hit "No", Word finally closes.
In Excel: When I go to retrieve any Excel file, I receive
the message "Unable to read file."
Can anyone tell me how I can retrieve these files?