inbox.dbx infected with netsky !!! HELP!!!

[Andy Yeo]

I have one windows xp pro laptop with outlook express

the inbox.dbx file seems corrupted because months of email just suddenly
went missing for no reason

I suspected that it is corrupted

I installed easyrecovery pro and ran the emailrepair function to recover the
inbox.dbx file

I successfully recovered most of the mails

But when the easyrecovery emailrepair is just about to write the repaired
inbox.dbx file into the hard drive, my symantec antivirus corporate edition
complains that the repaired inbox.dbx file is infected with the NETSKY virus
.... and deletes the inbox.dbx file because it could not clean it ...

I recover the inbox.dbx file the second time and this time I switched off
symantec antivirus and emailrepair wrote the file on to the hard drive.

I then download the netsky removal tool from Trend Micro, Symantec and
Mcafee to try to remove the netsky virus from the inbox.dbx file

All 3 removal tool could not find the netsky virus in the inbox.dbx file !!!

Now when I start symantec antivirus ... it immidiately warns that the
inbox.dbx file is infected with the netsky virus and deletes it because it
could not clean it ...

can someone please tell me what I can do to clean the inbox.dbx file of the
netsky virus ???

Thanks ...

 

[Milly Staples [MVP - Outlook]]

Try posting this in an Outlook Express news group - this is not one of them.
Outlook is a part of Microsoft Office and is what this group supports.
Outlook Express is a part of Internet Explorer and has its own news groups.

You can also find some good Outlook Express information here:

http://insideoe.tomsterdam.com


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Andy Yeo asked:

| I have one windows xp pro laptop with outlook express
|
| the inbox.dbx file seems corrupted because months of email just
| suddenly went missing for no reason
|
| I suspected that it is corrupted
|
| I installed easyrecovery pro and ran the emailrepair function to
| recover the inbox.dbx file
|
| I successfully recovered most of the mails
|
| But when the easyrecovery emailrepair is just about to write the
| repaired inbox.dbx file into the hard drive, my symantec antivirus
| corporate edition complains that the repaired inbox.dbx file is
| infected with the NETSKY virus ... and deletes the inbox.dbx file
| because it could not clean it ...
|
| I recover the inbox.dbx file the second time and this time I switched
| off symantec antivirus and emailrepair wrote the file on to the hard
| drive.
|
| I then download the netsky removal tool from Trend Micro, Symantec and
| Mcafee to try to remove the netsky virus from the inbox.dbx file
|
| All 3 removal tool could not find the netsky virus in the inbox.dbx
| file !!!
|
| Now when I start symantec antivirus ... it immidiately warns that the
| inbox.dbx file is infected with the netsky virus and deletes it
| because it could not clean it ...
|
| can someone please tell me what I can do to clean the inbox.dbx file
| of the netsky virus ???
|
| Thanks ...