Inbox Email Headers Disappear

[AmyLR]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

My Entourage database size is 1.72 gigs, and I have compacted & rebuilt it, plus I have all updates for both OS & Microsoft Office. Ever since I've been using Office 2008, I experience a weird situation: invariably after I launch Entourage, when I'm in my Inbox, the email headers will disappear from my Inbox--not all of them, but the ones above the email that I just opened up & closed. If I navigate to another folder & then back to my Inbox, all is normal again. But before long the same weird disappearing email headers occurs.

Any ideas what is going on & what I can do? This is happening with my Comcast email account.

Thanks in advance.......

 

[Diane Ross]

My Entourage database size is 1.72 gigs, and I have compacted & rebuilt it,
plus I have all updates for both OS & Microsoft Office. Ever since I've been
using Office 2008, I experience a weird situation: invariably after I launch
Entourage, when I'm in my Inbox, the email headers will disappear from my
Inbox--not all of them, but the ones above the email that I just opened up &
closed. If I navigate to another folder & then back to my Inbox, all is normal
again. But before long the same weird disappearing email headers occurs.

Any ideas what is going on & what I can do? This is happening with my Comcast
email account.

Can you post a screenshot so we can be sure we understand your problem? You
can post a screenshot link using a service like ImageShack. ImageShack is an
easy-to-use free media hosting service. It can be used to upload images.
Registration is not required in order to upload files.

ImageShack® - Image Hosting <http://imageshack.us/>

How To Post Screen Shots To Newsgroups

1. On your keyboard, press Command-Shift-4.
2. On your keyboard, press the space bar.
3. Click the window you want. A picture file will appear on the desktop.
4. Go to http://imageshack.us/.
5. Click Browse, then navigate to and select the picture file.
6. Click "host it!".
7. Paste the "Show image to friends" URL in a newsgroup message.

I also suggest testing in a new Identity. Set your account to "leave on
server." If the problem goes away there is corruption that was not fixed and
you will need to manually move to a new Identity.

How to manually move your data. (when import fails and/or you need to move
to a new Identity same version or revert to an older version)

<http://www.entourage.mvps.org/install/manual_install.html>