Inbox Emails are Missing

P

Paul C

All of my inbox emails are missing that are older than 5 weeks. Hotmail
support did a recovery but said they were not on their servers and stated
that I would have to contact Outlook. They were not deleted and are not in
the deleted box. Can you please help me?
 
K

K. Orland

Are you archiving them? Check your Archive settings under Tools. I don't know
what version of Outlook you're using so I can't be more specific.
 
P

Paul C

Outlook 2003. I dont know if I am, not on purpose anyway. I've had this
account for 7 years and this never happened before. How do I find out if it
did archive, and if so, how do I restore them?
 
D

Diane Poremsky [MVP]

Paul C wrote on Mon, 29 December 2008 13:1
All of my inbox emails are missing that are older than 5 weeks. Hotmail
support did a recovery but said they were not on their servers and stated
that I would have to contact Outlook. They were not deleted and are not in
the deleted box. Can you please help me


How are you connecting to the account with Outlook?


--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]
 
P

Paul C

Through the internet- http connection with hotmail. Its synched so that what
happens on Outlook or on hotmail is automatically synched to the other.

Diane Poremsky said:
Paul C wrote on Mon, 29 December 2008 13:10
All of my inbox emails are missing that are older than 5 weeks. Hotmail
support did a recovery but said they were not on their servers and stated
that I would have to contact Outlook. They were not deleted and are not in
the deleted box. Can you please help me?


How are you connecting to the account with Outlook?


--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]
 

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