Inbox folder not refreshing after installation of BCM

M

McClausky

Hello,

I'm having a problem with Outlook 2007 that's been bothering me for some
time now. After I installed Business Contact Manager the Inbox folder is not
showing new messages anymore. I mean, when new mail arrives the Inbox folder
won't display the new messages, and I'm forced to click on any other folder
and then back to Inbox in order to refresh it. Also the systray new mail
indicator is not displaying anything at all.

I have confirmed that this problem is caused by the Business Contact Manager
Add-in, because when I disable it, things go back to normal. I've been
googling and searching for solutions, and I tried all the possible ones I
found, with no success. What I tried so far is:

- Downloaded and applied Business Contact Manager SP1
- Checked for firewall problems: windows firewall is off and I uninstalled
every other firewall
- I enabled the "Customer Experience Improvement Program"
- I performed a "Repair" on Office 2007

None of the above worked.

Please, can anyone give me more ideas to find a solution for this annoying
problem?

Your help will be appreciated.

Thanks.

Mc
 

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