inbox mail going into delete folder

[Juliemelan]

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Email Client: pop

Upon installing Entourage on my MAC, my incoming mail is going straight into my delete folder. It is from a hotmail account.

Any ideas?

 

[Diane Ross]

Upon installing Entourage on my MAC, my incoming mail is going straight into
my delete folder. It is from a hotmail account.

You must have a rule that is moving the message. The most likely culprit is
the Mailing List Manager (MLM). It's very easy to set up a MLM rule by
accident, when you are marking a message as 'not junk'. The wording of that
dialog is ambiguous to say the least. Check if there is an MLM entry (look
for MLM entries under the tools menu) with the incorrect destination folder
as the target folder. Mailing List Manager rules run before your other
rules.

There are 3 different kind of rules in Entourage:

Mailing List Manager (MLM)
Junk Mail Filter
Rules (custom rules you create)

They run in the order listed above. The custom rules also run in the order
they are listed. (top runs first)


See "Using Rules with Entourage" for help and examples:

<http://entourage.mvps.org/rules/index.html>