Inbox missing from archive file

G

goneill

We have a user who has automatic archiving set up, archiving to an
achrive.pst file.
For some reason her Archive Folder recently stopped displaying any items
older than a few months in the Inbox (this problem was only in the Inbox). I
removed and re-added the data file, thinking that by forcing this refresh it
may bring all the Inbox items back to being displayed, but all this achieved
was bringing back everything (including several user created folders) except
the Inbox (ie. the Inbox was gone completely.

I’ve tried restoring several back versions of the archive.pst file from
backups going back several weeks, but whenever I try to add them as data
files it tells me they were not closed properly and are being checked for
errors. It then imports them fine except for the same problem – ie. The
Inbox folder is missing.

Any ideas why the Inbox won’t restore from the archive.pst file? And how I
can try to recover it?
 

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