Inbox problems with OL2007

[Sitara Lal]

I copied the main .pst file from a OL2003 installation into a PC with OL2007
(where the data files were on a secondary drive that had crashed and needed
to be replaced).

Now when I can open OL2007 I can read and access all the subfolders from my
inbox, but cannot open the main inbox. It always throws up an error message
indicating "an unknown error has occurred. Please restart Outlook"

Running SCANPST on the data file does not seem to help also.

Any ideas as to what can be done to recover / repair the data?

 

[Milly Staples [MVP - Outlook]]

Have you tried a new mail profile?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

After furious head scratching, Sitara Lal asked:

| I copied the main .pst file from a OL2003 installation into a PC with
| OL2007 (where the data files were on a secondary drive that had
| crashed and needed to be replaced).
|
| Now when I can open OL2007 I can read and access all the subfolders
| from my inbox, but cannot open the main inbox. It always throws up an
| error message indicating "an unknown error has occurred. Please
| restart Outlook"
|
| Running SCANPST on the data file does not seem to help also.
|
| Any ideas as to what can be done to recover / repair the data?