inbox repair tool- can not open microsoft outlook 2007

K

kb

when i try to open microsoft outlook 2007, i get a :

" cannot start microsoft office outlook, cannot open the outlook window, the
set of folders cannot be opened,. errors have been detected in the file
c:/users/korinasoffice/appdata/local/microsoft/office/outlook.pst"
use the inbox repair tool (scanpst.exe) to diagnose and repair errors in the
file.

how do i fix this????
 
O

Orland, Kathleen

You use the tool scanpst.exe to fix the data file.

You can do a search, make sure you enable the search to go through hidden
files and folders. When scanpst.exe is found, double-click it. Follow the
instructions and it will ask you to browse to your outlook.pst file so make
sure you know where it is. Once you located it, scanpst will run the check
for errors. If it finds errors, run it again. You can repeat until it finds
no further errors.

Outlook must be closed during the scan. Once the scan is complete when no
errors have been detected and repaired, try opening Outlook again.
 
G

Gordon

kb said:
when i try to open microsoft outlook 2007, i get a :

" cannot start microsoft office outlook, cannot open the outlook window,
the
set of folders cannot be opened,. errors have been detected in the file
c:/users/korinasoffice/appdata/local/microsoft/office/outlook.pst"
use the inbox repair tool (scanpst.exe) to diagnose and repair errors in
the
file.

how do i fix this????

Err by using the inbox repair tool like the message said?
 
B

Brian Tillman [MVP-Outlook]

when i try to open microsoft outlook 2007, i get a :

" cannot start microsoft office outlook, cannot open the outlook window, the
set of folders cannot be opened,. errors have been detected in the file
c:/users/korinasoffice/appdata/local/microsoft/office/outlook.pst"
use the inbox repair tool (scanpst.exe) to diagnose and repair errors in the
file.

how do i fix this????

Five seconds at the Microsoft Knowledgebase yields this: "How to find and run
the Inbox Repair Tool in Outlook" http://support.microsoft.com/kb/272227
 

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