Inbox Repair Tool, can't find .pst file to scan

B

Bea

I was in the middle of using Outlook 2000, nothing unusual, and suddenly
received this message:

"Errors have been detected in the file c:\documents &
settings\%username%\local settings\applicaton
data\microsoft\outlook\outlook00.pst. Quit all mail-enabled applications and
then use the Inbox Repair Tool".

(%username% is my name, the administrator on the PC)

I found the Inbox Repair Tool but when I went to scan the pst file I
couldn't find it. I have searched my C: drive for all files with a .pst
extension and only find two, both over a year old in folders where I
sometimes put backups. I've also searched for all outlook files. Further,
under my username, there is no folder called "local settings", nor is there
under any other username, yet I feel I've seen that folder in the past. I
don't understand why I cannot find any of these things on my PC.

Meanwhile I cannot get to anything in Outlook.

How do I find the .pst file I need to scan?
 
P

Pat Willener

Control Panel | Mail | Data Files should tell you where your active PST
files are. Make sure that Outlook is closed when you run scanpst.exe
 
B

Brian Tillman [MVP - Outlook]

I was in the middle of using Outlook 2000, nothing unusual, and suddenly
received this message:

"Errors have been detected in the file c:\documents &
settings\%username%\local settings\applicaton
data\microsoft\outlook\outlook00.pst. Quit all mail-enabled applications
and
then use the Inbox Repair Tool".

(%username% is my name, the administrator on the PC)

I found the Inbox Repair Tool but when I went to scan the pst file I
couldn't find it. I have searched my C: drive for all files with a .pst
extension and only find two, both over a year old in folders where I
sometimes put backups. I've also searched for all outlook files.
Further,
under my username, there is no folder called "local settings", nor is
there
under any other username, yet I feel I've seen that folder in the past. I
don't understand why I cannot find any of these things on my PC.

Local Settings is a hidden folder. In WIndows Explorer, click Tools>Folder
Options>View. Select the button labeled "Show hidden files and folders".
Click OK.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top