Inbox repair tool not working

[Paula]

Outlook will not open and tells me to run the Inbox repair tool which I have
done.

Near the end of the repair process I get a message telling me, “An error has
occurred which caused the scan to be stopped. No changes have been made to
the scanned file.â€

Any suggestions?

 

[Alias]

Outlook will not open and tells me to run the Inbox repair tool which I have
done.

Near the end of the repair process I get a message telling me, “An error has
occurred which caused the scan to be stopped. No changes have been made to
the scanned file.â€

Any suggestions?

When you run it is Outlook closed?

Alias

 

[Paula]

Yes

When you run it is Outlook closed?

Alias

 

[Alias]

Yes

And what version of Outlook do you have? How large is your .pst file?

Alias

 

[Diane Poremsky [MVP]]

What exactly does the error message say?
Did you try making a new profile or renaming the pst and letting outlook
make a new pst?

See http://www.slipstick.com/problems/scanpst.asp for methods and tools
which may help.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

 

[Paula]

I've got Outlook 2007.

I'm don't know how big my .pst file is. How do I find out?

 

[Paula]

The error message says:

“An error has

occurred which caused the scan to be stopped. No changes have been made to
the scanned file.â€

I've not tried making a new profile or renaming the pst. How do I do this?

What exactly does the error message say?
Did you try making a new profile or renaming the pst and letting outlook
make a new pst?

See http://www.slipstick.com/problems/scanpst.asp for methods and tools
which may help.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

Outlook will not open and tells me to run the Inbox repair tool which I
have
done.

Near the end of the repair process I get a message telling me, “An error
has
occurred which caused the scan to be stopped. No changes have been made to
the scanned file.â€

Any suggestions?