Inbox replaces History in Accounts and Business Contacts display

[Andre]

The problem I am experiencing is as follows:
I have microsoft outlook 2003 with business contact manager. When I access
any account or business contact the Account History and Business Contact
History fields display the Inbox instead of displaying the history items.
Also, the "ADD" buttons do not function for either adding contacts or adding
history items. I haven't checked all under functions. I don't notice
anything else. The software was installed by dell.

Thank you in advance!

 

[Luther]

Search this group for forms cache corruption, for the instructions on
how to fix this, or upgrade to the latest bcm or outlook service pack.

 

[Andre]

I searched for "forms cache corruption" in several places. I don't know that
I searched all the right places.

Can you be more specific?

This Business Contact Manager is in MS Office Outlook 2003 SP2 and is part
of MS Office Professional Edition 2003.

Thanks again!

 

[Raul]

Hi Andre

Search for the file outlook.box and rename the same to outlook.old.This
should take care of it

With Regards

Raul Thomas

 

[Luther]

This newsgroup. Search in this newsgroup's archives.

For example:
http://groups.google.com/group/micr...t.public.outlook.bcm&q=forms+cache+corruption

 

[Andre]

I found that the COM add-in had been dispabled. I don't know why but have
some ideas about it.
To fix: In OUTLOOK click or select "HELP" the select "ABOUT MS OUTLOOK". At
the bottom right of the wondow select the button "DISABLED ITEMS...". A
window is opened displaying a list of disabled items. I had one. COM
add-ins. I re-enabled it and restarted the machine. The issue was resolved.

Thank you for your support.

Warm regards,
Andre