inbox shows unread messages but i can't find them

[terri]

outlook 2003 sttandard. My outlook inbox shows unread messages but there
aren't any. Finally I select mark all as read but within a few days the same
thing happens again. Any idea??

 

[Oliver Vukovics]

Dear Terry,

1st idea: try "scanpst.exe" (Outlook inbox repair tool)
http://office.microsoft.com/en-us/outlook/HA010549311033.aspx


2nd idea: Create a new PST file, move the items from one PST to the other.

"Create a new data file and move or copy items to it"
http://office.microsoft.com/en-us/outlook/HP030823561033.aspx?pid=CH010045581033

Change the default delivery folder to the new PST file and work with the new
PST file (Specify where new messages are delivered):
http://office.microsoft.com/en-us/outlook/HP010257441033.aspx?pid=CH062556091033

Maybe it helps.