Inbox shows up under deleted items!

J

joe

I'm not sure how this could've happened, but an Outlook 2003 user managed to
get their inbox located as a sub-folder of the deleted items folder.

I can't move it or delete it.

I've tried deleting and crecreating his profile, but the folder mixup is
obviously on the Exchange server since the problem wasn't resovled.

Command line switches didn't work either..

/resetfolders
/cleanviews
/cleanprofile
 
B

Brian Tillman

joe said:
I'm not sure how this could've happened, but an Outlook 2003 user
managed to get their inbox located as a sub-folder of the deleted
items folder.
I can't move it or delete it.

I've tried deleting and crecreating his profile, but the folder mixup
is obviously on the Exchange server since the problem wasn't resovled.

Command line switches didn't work either..

/resetfolders
/cleanviews
/cleanprofile

New mailbox time, it seems, unless there's something the Exchange people can
tell you.
news://msnews.microsoft.com/microsoft.public.exchange.admin
 
L

Lanwench [MVP - Exchange]

In
joe said:
I'm not sure how this could've happened, but an Outlook 2003 user
managed to get their inbox located as a sub-folder of the deleted
items folder.
I can't move it or delete it.

I've tried deleting and crecreating his profile, but the folder mixup
is obviously on the Exchange server since the problem wasn't resovled.

Command line switches didn't work either..

/resetfolders
/cleanviews
/cleanprofile

Try opening this mailbox in OWA to see whether you can fix it there.
 

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