Inbox View mysteriously changes

[Libby]

Instead of the usual font, the message headers appeared grayed-out and in
italics. Everything seems to operate ok. I can restore the correct
appearance by going to View / Current View / Customize / Restore but soon it
is gray italics again. It happens in personal folders too. Sometimes I see
a flash of what might be a dialog box but it is gone too quickly to read. I
have run McAfee, Ad Aware and Windows Defender scans which were all negative.
This seems like a virus?

 

[Brian Tillman [MVP-Outlook]]

Instead of the usual font, the message headers appeared grayed-out and in
italics. Everything seems to operate ok. I can restore the correct
appearance by going to View / Current View / Customize / Restore but soon it
is gray italics again. It happens in personal folders too. Sometimes I see
a flash of what might be a dialog box but it is gone too quickly to read. I
have run McAfee, Ad Aware and Windows Defender scans which were all
negative.
This seems like a virus?

If you start Outlook in safe mode (hold Ctrl when you start it), does it still
happen? What version of Outlook?

 

[Brad]

Instead of the usual font, the message headers appeared grayed-out and in
italics.  Everything seems to operate ok.  I can restore the correct
appearance by going to View / Current View / Customize / Restore but soonit
is gray italics again.  It happens in personal folders too.  Sometimes I see
a flash of what might be a dialog box but it is gone too quickly to read. I
have run McAfee, Ad Aware and Windows Defender scans which were all negative.
 This seems like a virus?

My Outlook is doing this too and my scans have shown nothing. Yes, the
dialog box appears for a split second even when I'm simply deleting a
message without having opened it.