inbox

[kym]

hi, my inbox indicates that there is an unopened email but htere is no
unopened email. my spam box says there are 11 unopened emails but the spam
box is empty. any suggestions?

 

[Oliver Vukovics]

Hi kym,

try to start Outlook with the command lines "/Cleanviews":
http://office.microsoft.com/en-us/outlook/HP010031101033.aspx

Maybe it helps.

 

[kym]

i'm sorry, i dont know how to do that. I just click on the icon to open outlook

 

[Oliver Vukovics]

Hi kym.

you must read the information on this website:
http://office.microsoft.com/en-us/outlook/HP010031101033.aspx

under "How to use command lines"
1.. Search for the Microsoft Outlook executable file, Outlook.exe, and
make a note of the path to Outlook.exe. For example, the path might be
C:\Program Files\Microsoft Office\Office11\Outlook.exe.
2.. Click Start, and then click Run.
3.. In the Open box, type the complete path you noted in step 1, including
the file name. Press the SPACEBAR once, and then type a forward slash mark
(/) followed by the switch.
For example, if you want to use the CleanReminders switch, the command you
type in the Open box should look like this:

"C:\Program Files\Microsoft Office\Office11\Outlook.exe" /Cleanviews
Note Paths that include spaces between words must be enclosed in
quotation marks (") and are case sensitive.

4.. To run the command, click OK.