Incoming email formats

X

xiyan

Hi there,
I've got a small problem. I have several rules in my outlook to process
incoming emails. My incoming emails are in HTML format.
I've noticed when I get the emails, the outlook rule doesn't work. The email
sits in Inbox. Since in my rules I am looking for
certain words, it seems like Outlook is not smart enough to scan the body of
the message.

If I send myself a test email in ASCII from my gmail account and place those
certain words in the body of the message,
outlook process that incoming emails.

Also if I edit the incoming email messages and save them and re-run my
rules, my rules also would work.

My question is, assuming if its HTML format, is there a way or a tool to
convert my incoming emails to TEXT format?
Or is there a way to fix this?

thanks
 

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