Incorrect message saying fax call not being answered

[Nosleda]

When using MS fax console to send a fax message Imostly(but not always) get
an error message stating that the fax call was not answered. However when I
listen in on my handset I can hear the receiving number answering the call.

Also, when i do manage to get through the fax often seems to fail whilst in
the process of transmission.

Sometimes when I get a message stating that the fax has been sent
successfully I hear from the recipient that the output is garbled.

Presumably it is not a fault in the modem as if so why are some faxes sent
successfully.

Can anyone help?

 

[Milly Staples [MVP - Outlook]]

Try posting this in an Windows group for your OS and fax.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After furious head scratching, Nosleda asked:

| When using MS fax console to send a fax message Imostly(but not
| always) get an error message stating that the fax call was not
| answered. However when I listen in on my handset I can hear the
| receiving number answering the call.
|
| Also, when i do manage to get through the fax often seems to fail
| whilst in the process of transmission.
|
| Sometimes when I get a message stating that the fax has been sent
| successfully I hear from the recipient that the output is garbled.
|
| Presumably it is not a fault in the modem as if so why are some faxes
| sent successfully.
|
| Can anyone help?