Incredibly slow access responce ties with split database

[Ihar]

Hi

I have a split database (access 2007), with the front-end sitting on the
users local machine and the backend on a shared location on a Vista Business
x64 machine. The databases are saved in Access 2003 format, only because I
have one very stubborn user who refuses to upgrade to vista and office 2007.

Additionally I have a copy of the backend sitting on the users local drive
(laptops) for when they are out of the office. There is a form with a
button allowing them to choose which backend database they wish to use.

Now comes the problem.

In the office, when connecting to the shared backend, if they are the only
person connecting, response times are nice and quick. However, as soon as a
second person tries to connect, they (the second person) spend hours hanging
as soon as they press the login button on the main form, or if they have to
reconnect to the shared backend that takes hours and the person who was
working experiences seriously decreased response times. However, as soon as
the first person who was originally connected to the database disconnects
the second person who was hanging is able to work normally, with normal
response times.

Occasionally while hanging a message saying that the network connection was
interrupted will appear and then the procedure has to be restarted.

I have ensured that all tables are correctly linked and that both the from
end and backend databases are compacted, have tried getting users to logon
to the database in different sequences, but to no avail.

Any help that can be given on resolving this problem will be appreciated.

Regards

Steve

 

[Fred Boer]

Dear Steve:

Ensure that the user has full permissions on the shared folder. If
NameAutocorrect is enabled, disable it and see if that helps.

--
Fred Boer - Amateur Access Enthusiast
Interests: Library software / Z39.50 / Web Services
Freeware Small Library Application available here:
http://www3.sympatico.ca/lornarourke/


..

 

[Ihar]

Hi Fred

All the users do have full access and nameAutocorrect is disabled

 

[Fred Boer]

Hi:

You may wish to try working through the suggestions here:

http://www.granite.ab.ca/access/performancefaq.htm

Particularly the LBD locking suggestion...

 

[BruceM]

I have had good results with the persistent connection form (the locking LDB
thing).

 

[Jeff Boyce]

When we migrated our data to a LAN-based back-end, performance 'tanked'. It
turned out that the LAN-based Anti-virus software was grabbing each exchange
between the PC-based front-ends and the server-based back-end. When the LAN
folks excluded the Access transactions, the applications resumed normal
performance.

Regards

Jeff Boyce
Microsoft Office/Access MVP

 

[Tom Wickerath]

Hi Steve,

Have you seen this KB article?

http://support.microsoft.com/kb/935370

The databases are saved in Access 2003 format, only because I
have one very stubborn user who refuses to upgrade to vista and office 2007.

A very smart person indeed. You are likely experiencing these issues because
of a desire to have the latest technology. However, there are so many changes
in both Vista and Access 2007 that problems (bugs) are simply inevitable.
Personally, I would wait until service pack 1 is released for both Vista and
Office 2007 before deploying an application such as you have.


Tom Wickerath
Microsoft Access MVP
https://mvp.support.microsoft.com/profile/Tom
http://www.access.qbuilt.com/html/expert_contributors.html
__________________________________________

 

[Tony Toews [MVP]]

I have a split database (access 2007), with the front-end sitting on the
users local machine and the backend on a shared location on a Vista Business
x64 machine.

Is this the first time you've run a split database at that client or
is it the combination of A2007 and Vista that is new?

If the former then look at the persistent connection options at the
Access Performance FAQ at my website. Especially given that the
second user in performance is slow problem.

If the latter then things could get a bit tougher. Then I'd suggest
looking at the KB article that Tom posted.

Those would be the first two I'd look at but I'd look at all the
entries on the performance FAQ.

The databases are saved in Access 2003 format, only because I
have one very stubborn user who refuses to upgrade to vista and office 2007.

Occasionally while hanging a message saying that the network connection was
interrupted will appear and then the procedure has to be restarted.

Now that's interesting. Could you post the exact message?

Tony
--
Tony Toews, Microsoft Access MVP
Please respond only in the newsgroups so that others can
read the entire thread of messages.
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