R
rosskie
I have Windows XP, a Dell Dimension 2510 and Office Professional 2003.
All of my older (before October) MS Word and Excel files have been
corrupted, as have all my pdf’s, gif’s, html’s, scc’s, zip’s, dot’s , etc.
They display gibberish. Anything in October is O.K. Plus, all of my files
before October now read last modified October 23 at 7:35 or 7:36 PM. Word
asks for a converter, but after loaded it, it still reads gibberish. Also,
many program fields now have the same date and time, but still work.
McAfee says I have no viruses. I keep a very tight firewall, and am very
careful about downloads, spyware, pop-ups or opening e-mails with
attachments. I have automatic updates from McAfee, and keep current on Dell
and Microsoft updates.
The only recent programs I have loaded have been updated Quicken (from a
purchased disk), a couple of weeks ago, and a downloaded 30-day free version
of Dreamweaver, on October 23, in the morning.
So, the question is:
Have you ever seen this before?
Is it Dell, Microsoft, Quicken, McAfee, Dreamweaver or a virus that is
causing the problem? Or it is something I’ve done?
How can I fix it?
I do have one clue: There was an iaStor.sys event at the same time. Dell
reports to have had problems with this Index Matrix storage manager program,
but none have reported anything like my problem
I now believe that the mass corruption occurred on October 23 but based on
some index that was created between October 1 and October 9 (the date I know
a file was created and the date of the oldest uncorrupted file). I do not
know what triggered or used the index to corrupt the files, but I have to
believe that the index was created by Windows, McAfee or Quicken.
All of my older (before October) MS Word and Excel files have been
corrupted, as have all my pdf’s, gif’s, html’s, scc’s, zip’s, dot’s , etc.
They display gibberish. Anything in October is O.K. Plus, all of my files
before October now read last modified October 23 at 7:35 or 7:36 PM. Word
asks for a converter, but after loaded it, it still reads gibberish. Also,
many program fields now have the same date and time, but still work.
McAfee says I have no viruses. I keep a very tight firewall, and am very
careful about downloads, spyware, pop-ups or opening e-mails with
attachments. I have automatic updates from McAfee, and keep current on Dell
and Microsoft updates.
The only recent programs I have loaded have been updated Quicken (from a
purchased disk), a couple of weeks ago, and a downloaded 30-day free version
of Dreamweaver, on October 23, in the morning.
So, the question is:
Have you ever seen this before?
Is it Dell, Microsoft, Quicken, McAfee, Dreamweaver or a virus that is
causing the problem? Or it is something I’ve done?
How can I fix it?
I do have one clue: There was an iaStor.sys event at the same time. Dell
reports to have had problems with this Index Matrix storage manager program,
but none have reported anything like my problem
I now believe that the mass corruption occurred on October 23 but based on
some index that was created between October 1 and October 9 (the date I know
a file was created and the date of the oldest uncorrupted file). I do not
know what triggered or used the index to corrupt the files, but I have to
believe that the index was created by Windows, McAfee or Quicken.