Is this Word 2003? If you using adaptive menus (that is, if you are letting
Word hide menu commands that aren't being used frequently), just click the
arrow at the bottom of the menu, and the hidden options will appear. If you
don't want this, select "Always show full menus" in Tools | Customize (in
Swedish: Verktyg | Anpassa), Options tab.
If adaptive menus aren't the issue, click the Toolbars tab of the dialog.
Select "Menu bar" in the list of toolbars and click Reset. If/when you are
prompted to save the Normal template, choose to do so.
If even resetting the menu bar doesn't work, see
http://word.mvps.org/FAQs/AppErrors/MissingMenusEtc.htm.