Initial connection to Outlook SLOW!

[rlynnes]

When I first open Outlook and enter my username/password it takes
approximately 5 minutes to connect and update my Inbox. I leave it
running in the taskbar all day and subsequent updates are fine.

Furthermore, if I connect from home I do not have this problem. Only
when I'm at work. We recently switched ISP's from SBC DSL to T1
through a private ISP. Any thoughts? It's not a huge problem, but I'd
like to fix it if it's a simple task.

 

[NeedHelp]

Account is company account, connecting to our remote Exchange server.
There is a firewall in place, but I do not know particulars. The only
thing that baffles me (if it is a firewall issue) is that we used the
same firewall when we were using SBC DSL as our provider. Why would it
cause problems now with only a new ISP? 5 people using the T1 at one
time, max.

what type of email account do you have? is there a firewall in place? how
many people are using the T1?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/



Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

When I first open Outlook and enter my username/password it takes
approximately 5 minutes to connect and update my Inbox. I leave it
running in the taskbar all day and subsequent updates are fine.

Furthermore, if I connect from home I do not have this problem. Only
when I'm at work. We recently switched ISP's from SBC DSL to T1
through a private ISP. Any thoughts? It's not a huge problem, but I'd
like to fix it if it's a simple task.