Hello,
Is there any update of our issue?
Regards,
Daisy Cao, MCSE 2000
Microsoft Online Support
Microsoft Global Technical Support Center
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| Thread-Topic: Initial Word 2007 Blank Page Left-aligned
| thread-index: Acky9JW3slxPb4A7TWm968QwRRKkGA==
| X-WBNR-Posting-Host: 207.46.193.207
| From: =?Utf-8?B?RGVsbCBCb3k=?= <Dell (e-mail address removed)>
| References: <
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
<
[email protected]>
| Subject: RE: Initial Word 2007 Blank Page Left-aligned
| Date: Mon, 20 Oct 2008 13:44:02 -0700
| Lines: 224
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| Thanks, I'll get back to you soon as I can.
|
| ""Daisy Cao [MSFT]"" wrote:
|
| >
| > Hi Malcolm,
| >
| > Thank you for keeping in touch.
| >
| > Yes, I suggest we create a new user account on the client to see if the
| > issue was caused by corrupt profile data.
| >
| > Regards,
| >
| > Daisy Cao, MCSE 2000
| >
| > Microsoft Online Support
| > Microsoft Global Technical Support Center
| >
| > Get Secure! -
www.microsoft.com/security
| > ====================================================
| > When responding to posts, please "Reply to Group" via your newsreader
so
| > that others may learn and benefit from your issue.
| > ====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| > --------------------
| > | Thread-Topic: Initial Word 2007 Blank Page Left-aligned
| > | thread-index: AckwRhp/q6hEQY+uRJSLcvPkdgTwJg==
| > | From: =?Utf-8?B?RGVsbCBCb3k=?= <Dell (e-mail address removed)>
| > | References: <
[email protected]>
| > <
[email protected]>
| > <
[email protected]>
| > | Subject: RE: Initial Word 2007 Blank Page Left-aligned
| > | Date: Fri, 17 Oct 2008 03:50:00 -0700
| > | Lines: 149
| > | Message-ID: <
[email protected]>
| > | MIME-Version: 1.0
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| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
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| > | Newsgroups: microsoft.public.office.setup
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.setup:14133
| > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| > | X-Tomcat-NG: microsoft.public.office.setup
| > |
| > | Hi Daisy,
| > |
| > | Apologies for not getting back to you before now.
| > |
| > | It will be some time before i see these customers again but I will
act on
| > | your posting. Would you just mind clarifying what you mean in your
| > original
| > | response by creating a new user profile - do you mean create a new
user
| > | account?
| > |
| > | Many thanks,
| > | Malcolm
| > |
| > | ""Daisy Cao [MSFT]"" wrote:
| > |
| > | > Hello,
| > | >
| > | > I just want to touch base to see if there is anything I can do for
you.
| > If
| > | > so, don't hesitate to post back.
| > | >
| > | > Regards,
| > | >
| > | > Daisy Cao, MCSE 2000
| > | >
| > | > Microsoft Online Support
| > | > Microsoft Global Technical Support Center
| > | >
| > | > Get Secure! -
www.microsoft.com/security
| > | > ====================================================
| > | > When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > that others may learn and benefit from your issue.
| > | > ====================================================
| > | > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| > | >
| > | > --------------------
| > | > | X-Tomcat-ID: 61070028
| > | > | References: <
[email protected]>
| > | > | MIME-Version: 1.0
| > | > | Content-Type: text/plain
| > | > | Content-Transfer-Encoding: 7bit
| > | > | From: (e-mail address removed) ("Daisy Cao [MSFT]")
| > | > | Organization: Microsoft
| > | > | Date: Mon, 13 Oct 2008 09:16:36 GMT
| > | > | Subject: RE: Initial Word 2007 Blank Page Left-aligned
| > | > | X-Tomcat-NG: microsoft.public.office.setup
| > | > | Message-ID: <
[email protected]>
| > | > | Newsgroups: microsoft.public.office.setup
| > | > | Lines: 86
| > | > | Path: TK2MSFTNGHUB02.phx.gbl
| > | > | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.setup:14082
| > | > | NNTP-Posting-Host: 10.201.220.210
| > | > |
| > | > |
| > | > | Hello,
| > | > |
| > | > | It seems some of your customers using widescreen starts Word
default
| > | > blank
| > | > | page as left-aligned. You noticed they once installed Microsoft
Works
| > 9.
| > | > If
| > | > | there is any incorrect, don't hesitate to let me know.
| > | > |
| > | > | To troubleshoot the issue, please first use "winword /a" command
to
| > start
| > | > | Word in safe mode.
| > | > |
| > | > | Click start, click run, type "winword /a", does the new blank
file
| > start
| > | > in
| > | > | left-aligned or centred?
| > | > |
| > | > | If the blank document is centred in Word safe mode, please
perform
| > the
| > | > | following steps in the article 921541 to troubleshoot the issue
| > further:
| > | > |
| > | > | Delete the Word Data registry key
| > | > | Delete the Word Options registry key
| > | > | Rename the Normal.dot or Normal.dotm global template file
| > | > | Disable the Startup folder add-ins
| > | > | Delete the COM add-ins registry key
| > | > | Determine which COM add-in program is causing the problem
| > | > |
| > | > | 921541 How to troubleshoot problems that occur when you
| > start or
| > | > | use Word 2007, Word 2003, or Word 2002
| > | > |
http://support.microsoft.com/default.aspx?scid=kb;EN-US;921541
| > | > |
| > | > | If the issue persists in"winword /a", please start a new user
profile
| > on
| > | > | the machine to see if the issue could be solved on the new
profile.
| > | > |
| > | > | Thank you. If there is any update, feel free to post back.
| > | > |
| > | > | Regards,
| > | > |
| > | > | Daisy Cao, MCSE 2000
| > | > |
| > | > | Microsoft Online Support
| > | > | Microsoft Global Technical Support Center
| > | > |
| > | > | Get Secure! -
www.microsoft.com/security
| > | > | ====================================================
| > | > | When responding to posts, please "Reply to Group" via your
newsreader
| > so
| > | > | that others may learn and benefit from your issue.
| > | > | ====================================================
| > | > | This posting is provided "AS IS" with no warranties, and confers
no
| > | > rights.
| > | > |
| > | > | --------------------
| > | > | | Thread-Topic: Initial Word 2007 Blank Page Left-aligned
| > | > | | thread-index: AckqyFGWL9tZhhYCRCaHU/Ex2yar6Q==
| > | > | | From: =?Utf-8?B?RGVsbCBCb3k=?= <Dell (e-mail address removed)>
| > | > | | Subject: Initial Word 2007 Blank Page Left-aligned
| > | > | | Date: Fri, 10 Oct 2008 04:07:00 -0700
| > | > | | Lines: 14
| > | > | | Message-ID: <
[email protected]>
| > | > | | MIME-Version: 1.0
| > | > | | Content-Type: text/plain;
| > | > | | charset="Utf-8"
| > | > | | Content-Transfer-Encoding: 7bit
| > | > | | X-Newsreader: Microsoft CDO for Windows 2000
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| > | > | | Importance: normal
| > | > | | Priority: normal
| > | > | | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.3119
| > | > | | Newsgroups: microsoft.public.office.setup
| > | > | | Path: TK2MSFTNGHUB02.phx.gbl
| > | > | | Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.office.setup:14063
| > | > | | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| > | > | | X-Tomcat-NG: microsoft.public.office.setup
| > | > | |
| > | > | | Hi,
| > | > | |
| > | > | | I'm an IT Technician and my customers are mainly home users and
| > one-man
| > | > | | businesses. I'm often asked to install Office 2007 for my
customers
| > | > | (ususally
| > | > | | Home & Student Edition or Standard, depending if home user or
| > business
| > | > | user)
| > | > | | and after the last two installs I've noticed that when Word
starts
| > the
| > | > | | initial blank page is left-aligned (the customer's are using
| > widescreen
| > | > | | monitors). I run Word 2007 on a widescreen monitor and when I
open
| > Word
| > | > | the
| > | > | | blank page is centred.
| > | > | |
| > | > | | I've tried changing the view but i haven't been able to resolve
| > this
| > | > | issue
| > | > | | for my two customers, can anyone help? I'm not sure if this is
| > related
| > | > | but
| > | > | | both these customers had started up Microsoft Works 9 before I
| > | > installed
| > | > | | Office 2007.
| > | > | |
| > | > |
| > | > |
| > | >
| > | >
| > |
| >
| >
|
