Insert AutoText permanently greyed out with Header/Footer

[Guest]

My normal template had to be re-set and somehow I lost the ability to insert
AutoText into a header or footer. All my documents have the path and
filename insert but can't do that now. It's permanently greyed out although
I can add other inserts.

Any idea how to get it back. I really need it in a hurry.

Thanks.

 

[Suzanne S. Barnhill]

How did you "reset" Normal.dot? It sounds as if you may have saved over it
instead of renaming it and letting Word build a new one. See “WD2002: Styles
and AutoText Are Not Copied to New Template Based on Normal.dot” at
http://support.microsoft.com/?kbid=291441

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

I wanted certain features in Normal.dot and indeed saved over it. I've
since done a new template for Word and given it another name.

What's still missing tho is in Word, when I click on Header and Footer, the
options that come up are all there however Insert AutoText is greyed out.
It had a dropdown menu which gave me many options, the most important single
option I used was to enter the path and file name.

I can't understand why it's greyed out when I'm in Header or Footer mode.

Thanks for the reference to the Article.

Thanks again.
laurie

 

[Suzanne S. Barnhill]

You'll need to rename Normal.dot (with Word closed) and let Word generate a
fresh copy. Then your AutoText should be back to the default. For
customization, see
http://www.mvps.org/word/FAQs/Customization/CustomizeNormalTemplate.htm

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

Thank god!! Thanks so much. I was knocking myself out trying to re-create
it. Of course, once you know, it's simple and I do remember in the past
with the same problem just re-naming normal - the trick being when Word is
closed.

The www.mvps.org/ site is really good and I'll refer back to it frequently!

laurie