Insert File (Range) does not work on different Work Stations

[Lynda Kinley]

I wonder if you can help with this unusual problem. At my place of work, we
share Word documents and Data sources out on a network drive. Anyone may
extract data from our database and use one of our prewritten Word 2003 mail
merge documents to merge the data source with. We are having a problem with
different installations of Word 2003 not able to recognize a bookmark in a
mail merge document. For example, we might have a bookmark that comes from
an Insert/File/Range/Insert as link document. When different stations run
this mail merge, some stations do not recognize the bookmark that is being
inserted into the merged document. Everyone is running the same version of
Word--Word 2003.

Is there some setting that each station needs to have to recognize this
bookmark? Any help would be appreciated.

 

[macropod]

Hi Lynda,

The problem may be due to the link path not applying to all of the installations.

If you select the problem field and press Shift-F9, you'll be able to see the path Word is using. This is an absolute path and won't
change from workstation to workstation. If, for example, the designated drive or server (if that's used in the path) isn't the same
for the other workstations, then the link path won't be valid. Unless the users are to be expected to update the paths, you'll need
to ensure the data sources are on a path that is common to all.

Cheers

--
macropod
[MVP - Microsoft Word]


| I wonder if you can help with this unusual problem. At my place of work, we
| share Word documents and Data sources out on a network drive. Anyone may
| extract data from our database and use one of our prewritten Word 2003 mail
| merge documents to merge the data source with. We are having a problem with
| different installations of Word 2003 not able to recognize a bookmark in a
| mail merge document. For example, we might have a bookmark that comes from
| an Insert/File/Range/Insert as link document. When different stations run
| this mail merge, some stations do not recognize the bookmark that is being
| inserted into the merged document. Everyone is running the same version of
| Word--Word 2003.
|
| Is there some setting that each station needs to have to recognize this
| bookmark? Any help would be appreciated.
|
|

 

[Lynda Kinley]

The problem does not seem to be the path. It is the same for all stations.
I wonder if there is some kind of merge setting that needs to be the same on
all computers.