F
funnybroad
Is anyone else experiencing this?:
Word 2007 crashes every time I:
Insert/QuickParts/Field…
Link
And then click the “Options†button.
I then get the “Microsoft Office Word has encountered a problem and needs to
close. We are sorry for the inconvenience.â€
Then I get “Microsoft Office Word is currently recovering your documents.
Then I get three separate windows, each reading:
“Word could not recover an automatically saved document from the last
session. (C:\...\1033\Building Blocks.dotx)â€
“Word cannot open the document. (Building Blocks.dotx)
“Cannot delete file: Cannot read from the source file or disk.â€
The Microsoft Office Sessions Event Log reports an Event ID 7001:
Event Type: Error
Event Source: Microsoft Office 12 Sessions
Event Category: None
Event ID: 7001
Date: 6/22/2007
Time: 7:32:45 PM
User: N/A
Computer: HOULB32112B
Description:
ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted
493 seconds with 120 seconds of active time. This session ended with a crash.
At the same timestamp, the Application Log reports an event ID 1000:
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 6/22/2007
Time: 7:32:53 PM
User: N/A
Computer: HOULB32112B
Description:
Faulting application winword.exe, version 12.0.4518.1014, stamp 45428028,
faulting module wwlib.dll, version 12.0.6015.5000, stamp 460d89b2, debug? 0,
fault address 0x00a6c3cc.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 77 00 69 00 6e 00 .w.i.n.
0030: 77 00 6f 00 72 00 64 00 w.o.r.d.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 34 00 35 00 0...4.5.
0050: 31 00 38 00 2e 00 31 00 1.8...1.
0058: 30 00 31 00 34 00 20 00 0.1.4. .
0060: 34 00 35 00 34 00 32 00 4.5.4.2.
0068: 38 00 30 00 32 00 38 00 8.0.2.8.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 77 00 77 00 6c 00 69 00 w.w.l.i.
0080: 62 00 2e 00 64 00 6c 00 b...d.l.
0088: 6c 00 20 00 31 00 32 00 l. .1.2.
0090: 2e 00 30 00 2e 00 36 00 ..0...6.
0098: 30 00 31 00 35 00 2e 00 0.1.5...
00a0: 35 00 30 00 30 00 30 00 5.0.0.0.
00a8: 20 00 34 00 36 00 30 00 .4.6.0.
00b0: 64 00 38 00 39 00 62 00 d.8.9.b.
00b8: 32 00 20 00 66 00 44 00 2. .f.D.
00c0: 65 00 62 00 75 00 67 00 e.b.u.g.
00c8: 20 00 30 00 20 00 61 00 .0. .a.
00d0: 74 00 20 00 6f 00 66 00 t. .o.f.
00d8: 66 00 73 00 65 00 74 00 f.s.e.t.
00e0: 20 00 30 00 30 00 61 00 .0.0.a.
00e8: 36 00 63 00 33 00 63 00 6.c.3.c.
00f0: 63 00 0d 00 0a 00 c.....
Followed by an “information†event:
Event Type: Information
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1001
Date: 6/22/2007
Time: 7:35:21 PM
User: N/A
Computer: HOULB32112B
Description:
Bucket 433566080, bucket table 1, faulting application winword.exe, version
12.0.4518.1014, stamp 45428028, faulting module wwlib.dll, version
12.0.6015.5000, stamp 460d89b2, debug? 0, fault address 0x00a6c3cc.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 00 75 00 63 00 6b 00 B.u.c.k.
0008: 65 00 74 00 3a 00 20 00 e.t.:. .
0010: 34 00 33 00 33 00 35 00 4.3.3.5.
0018: 36 00 36 00 30 00 38 00 6.6.0.8.
0020: 30 00 0d 00 0a 00 42 00 0.....B.
0028: 75 00 63 00 6b 00 65 00 u.c.k.e.
0030: 74 00 54 00 61 00 62 00 t.T.a.b.
0038: 6c 00 65 00 20 00 31 00 l.e. .1.
0040: 0d 00 0a 00 ....
Word 2007 crashes every time I:
Insert/QuickParts/Field…
Link
And then click the “Options†button.
I then get the “Microsoft Office Word has encountered a problem and needs to
close. We are sorry for the inconvenience.â€
Then I get “Microsoft Office Word is currently recovering your documents.
Then I get three separate windows, each reading:
“Word could not recover an automatically saved document from the last
session. (C:\...\1033\Building Blocks.dotx)â€
“Word cannot open the document. (Building Blocks.dotx)
“Cannot delete file: Cannot read from the source file or disk.â€
The Microsoft Office Sessions Event Log reports an Event ID 7001:
Event Type: Error
Event Source: Microsoft Office 12 Sessions
Event Category: None
Event ID: 7001
Date: 6/22/2007
Time: 7:32:45 PM
User: N/A
Computer: HOULB32112B
Description:
ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted
493 seconds with 120 seconds of active time. This session ended with a crash.
At the same timestamp, the Application Log reports an event ID 1000:
Event Type: Error
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1000
Date: 6/22/2007
Time: 7:32:53 PM
User: N/A
Computer: HOULB32112B
Description:
Faulting application winword.exe, version 12.0.4518.1014, stamp 45428028,
faulting module wwlib.dll, version 12.0.6015.5000, stamp 460d89b2, debug? 0,
fault address 0x00a6c3cc.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00 A.p.p.l.
0008: 69 00 63 00 61 00 74 00 i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00 i.o.n. .
0018: 46 00 61 00 69 00 6c 00 F.a.i.l.
0020: 75 00 72 00 65 00 20 00 u.r.e. .
0028: 20 00 77 00 69 00 6e 00 .w.i.n.
0030: 77 00 6f 00 72 00 64 00 w.o.r.d.
0038: 2e 00 65 00 78 00 65 00 ..e.x.e.
0040: 20 00 31 00 32 00 2e 00 .1.2...
0048: 30 00 2e 00 34 00 35 00 0...4.5.
0050: 31 00 38 00 2e 00 31 00 1.8...1.
0058: 30 00 31 00 34 00 20 00 0.1.4. .
0060: 34 00 35 00 34 00 32 00 4.5.4.2.
0068: 38 00 30 00 32 00 38 00 8.0.2.8.
0070: 20 00 69 00 6e 00 20 00 .i.n. .
0078: 77 00 77 00 6c 00 69 00 w.w.l.i.
0080: 62 00 2e 00 64 00 6c 00 b...d.l.
0088: 6c 00 20 00 31 00 32 00 l. .1.2.
0090: 2e 00 30 00 2e 00 36 00 ..0...6.
0098: 30 00 31 00 35 00 2e 00 0.1.5...
00a0: 35 00 30 00 30 00 30 00 5.0.0.0.
00a8: 20 00 34 00 36 00 30 00 .4.6.0.
00b0: 64 00 38 00 39 00 62 00 d.8.9.b.
00b8: 32 00 20 00 66 00 44 00 2. .f.D.
00c0: 65 00 62 00 75 00 67 00 e.b.u.g.
00c8: 20 00 30 00 20 00 61 00 .0. .a.
00d0: 74 00 20 00 6f 00 66 00 t. .o.f.
00d8: 66 00 73 00 65 00 74 00 f.s.e.t.
00e0: 20 00 30 00 30 00 61 00 .0.0.a.
00e8: 36 00 63 00 33 00 63 00 6.c.3.c.
00f0: 63 00 0d 00 0a 00 c.....
Followed by an “information†event:
Event Type: Information
Event Source: Microsoft Office 12
Event Category: None
Event ID: 1001
Date: 6/22/2007
Time: 7:35:21 PM
User: N/A
Computer: HOULB32112B
Description:
Bucket 433566080, bucket table 1, faulting application winword.exe, version
12.0.4518.1014, stamp 45428028, faulting module wwlib.dll, version
12.0.6015.5000, stamp 460d89b2, debug? 0, fault address 0x00a6c3cc.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 00 75 00 63 00 6b 00 B.u.c.k.
0008: 65 00 74 00 3a 00 20 00 e.t.:. .
0010: 34 00 33 00 33 00 35 00 4.3.3.5.
0018: 36 00 36 00 30 00 38 00 6.6.0.8.
0020: 30 00 0d 00 0a 00 42 00 0.....B.
0028: 75 00 63 00 6b 00 65 00 u.c.k.e.
0030: 74 00 54 00 61 00 62 00 t.T.a.b.
0038: 6c 00 65 00 20 00 31 00 l.e. .1.
0040: 0d 00 0a 00 ....