"Insert Merge fields" button is inactive

[Robert Judge]

In Word 2003, I am trying to convert a letter into a document that I can use
for a mail merge. On the toolbar, the "insert Word field" button is active.
However, the button to its left, the "insert merge fields" button is
greyed-out or inactive.

I want to insert address merge fields into this doucment. How can I make
the "insert merge fields" button light up so I can use it?

 

[Graham Mayor]

Attach the data file. See
http://www.gmayor.com/mail_merge_labels_with_word_xp.htm

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Graham Mayor - Word MVP


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[Anne Troy]

Is the file connected to a data source? Perhaps you've got the mail merge
toolbar up, but you never created a "mail merge document" using
Tools-->Letters and Mailings...
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Anne Troy
www.OfficeArticles.com