Insert Picture fails repeatedly in Word 2008when working with labels

[mtlee]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

When trying to insert a picture (.tif, .jpg, .gif) into a text box on a label document, Word 2008 repeatedly fails, giving the message: "This application cannot open this file. This file is an unsupported graphic format or may be damaged. Try opening this graphic in another application".

If I switch back to the regular (non-label) document, I can successfully insert the picture, then I was able to copy and paste it. But after a couple of times doing this, I received the message no matter which document I tried the 'Insert Picture' command. It would also happen whether I was attempting to insert into a text box or just into the document at the insertion point. It would happen with any graphic file.

Closing and re-starting Word would not fix the problem - it took a restart of Leopard. The files all appear to be OK, as Finder and Preview showed them, and after a re-boot they inserted OK in Word until the problem would recur (after a few inserts).

 

[CyberTaz]

I believe what you're experiencing is an extension of known issue. I
haven't thoroughly tested to be sure but that's what it looks like. I just
created a label doc (Avery 5160), drew a text box in it & was able to
Insert> Picture> From File - ???.png with no problem. The "secret" is that
you *cannot* have the Style section of the Formatting Palette expanded when
you attempt to insert the image.

I tried again with the Styles section expanded & ran into the same
objection. The same thing happens if you just try to Insert an image no the
body of a doc. MacBU is aware of the issue & is working on a fix but it
hasn't yet arrived:-( In the meantime just make sure that the Styles section
is collapsed or that the Formatting Palette is minimized or closed when you
attempt to insert an image.

HTH |:>)
Bob Jones
[MVP] Office:Mac

 

[silviabuitjes]

I believe what you're experiencing is an extension of  known issue. I
haven't thoroughly tested to be sure but that's what it looks like. I just
created a label doc (Avery 5160), drew a text box in it & was able to
Insert> Picture> FromFile- ???.png with no problem. The "secret" is that
you *cannot* have the Style section of the Formatting Palette expanded when
you attempt to insert the image.

I tried again with the Styles section expanded & ran into the same
objection. The same thing happens if you justtryto Insert an image no the
body of a doc. MacBU is aware of the issue & is working on a fix but it
hasn't yet arrived:-( In the meantime just make sure that the Styles section
is collapsed or that the Formatting Palette is minimized or closed when you
attempt to insert an image.

HTH |:>)
Bob Jones
[MVP] Office:Mac

That works for my fine!!! I closed the styles section and then i could
import my pictures when it is open i can't
Thnx for this solution!!!

 

[tbyrne]

I was getting frustrated with this error using images that I knew were
not corrupt. So, just for kicks, I tried importing png, bmp, wmf, psd,
pdf, gif and jpeg versions of the same image and they all failed with
this error.

Sure enough my styles section was open and when I closed it .... no
prob.

Thanks a million for this little workaround.

-TB

 

[CyberTaz]

Thanks for the confirmation - more importantly Kudos for taking the
initiative to find that solution on your own!

Regards |:>)
Bob Jones
[MVP] Office:Mac

 

[mxk]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

When trying to insert a picture (.tif, .jpg, .gif) into a text box on a label document, Word 2008 repeatedly fails, giving the message: "This application cannot open this file. This file is an unsupported graphic format or maybe damaged. Try opening this graphic in another application".

If I switch back to the regular (non-label) document, I can successfully insert the picture, then I was able to copy and paste it. But after a couple of times doing this, I received the message no matter which document I triedthe 'Insert Picture' command. It would also happen whether I was attemptingto insert into a text box or just into the document at the insertion point.It would happen with any graphic file.

Closing and re-starting Word would not fix the problem - it took a restartof Leopard. The files all appear to be OK, as Finder and Preview showed them, and after a re-boot they inserted OK in Word until the problem would recur (after a few inserts).

Hi,

Why not try Advanced Word Repair at http://www.datanumen.com/awr/ ?
It recovers several important Word documents for me and is really
helpful!

Alan

 

[JE McGimpsey]

Why not try Advanced Word Repair

Because the OP's using a Mac, and your software only runs in Windows.

You're rapidly appearing to be an idiot who doesn't learn.

That might lead one to assume that you're similarly challenged in your
software development.

That might further lead one to actively recommend *against* WinWord
users taking the risk of using it...

 

[John McGhie]

Because, you brain-dead little slime-ball, your foetid nocturnal emission
of spyware runs only on a PC!!

Hi,

Why not try Advanced Word Repair at http://www.datanumen.com/awr/ ?
It recovers several important Word documents for me and is really
helpful!

Alan

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John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]