inserted grapic stops the print

[eflaten]

Hi, I am connected to and Nashuatec DSC424 printer, scanner, copier
and has a strange issue with excel.

When I print a workbook from a template which contains an
insterted .tiff, it wont print.

If i delete this inserted tiff, it prints.
If a insert this .tiff into a blank document. It prints. I tried to
convert the image from .png to tiff and resaved to the .xlt. Either
the .xlt file or a .xls from this template will print.


Looks like it will print when i insert the image as .pict, which I
converted with Preview.

It is strange that excel in some instances will print an .tiff or .png
but want .pict if it prints from a template or is inserted into a .xls

stick to pict is my slogan, but it feels very outdated...
I print via foomatic RIP and opensource PPD ( made by Rich, who makes
the Nashuatech printers and also cals them NRG, just to make it
difficult..)

 

[Bob Greenblatt]

Hi, I am connected to and Nashuatec DSC424 printer, scanner, copier
and has a strange issue with excel.

When I print a workbook from a template which contains an
insterted .tiff, it wont print.

If i delete this inserted tiff, it prints.
If a insert this .tiff into a blank document. It prints. I tried to
convert the image from .png to tiff and resaved to the .xlt. Either
the .xlt file or a .xls from this template will print.


Looks like it will print when i insert the image as .pict, which I
converted with Preview.

It is strange that excel in some instances will print an .tiff or .png
but want .pict if it prints from a template or is inserted into a .xls

stick to pict is my slogan, but it feels very outdated...
I print via foomatic RIP and opensource PPD ( made by Rich, who makes
the Nashuatech printers and also cals them NRG, just to make it
difficult..)

Sounds to me like a printer driver issue. Are you sure you have the latest
version?

 

[eflaten]

I dont think its driverissue because I can print that graphic when I
insert it into a blank spreadsheet. The problem is when That grapics
is in a templatefile.

 

[Bob Greenblatt]

I dont think its driverissue because I can print that graphic when I
insert it into a blank spreadsheet. The problem is when That grapics
is in a templatefile.

It still sounds like a driver issue to me. When in a template file,
different print command may be issued. Do you have the latest drivers
installed? Is the printer resolution set to best?

 

[Todd Aton]

If you check the thread again will you send me a copy of the template you're
having trouble printing? We don't have a tiff/template/print bug in our
database and I'd like to see if I can reproduce the problem here in our
print lab. So far, when I create a tiff from scratch, insert it with other
data, save as a template and print the file I see the tiff and data in the
sheet. Perhaps there is a combination of properties and formatting that
you're using in the template that exposes a bug.

Todd Aton
Macintosh Business Unit
(e-mail address removed)