inserted items don't display. only show a box with a red x.

[sirknee]

someone instered a graphic in the body of the message, but I only see a box
and a red x in the upper left corner.

 

[Nikki]

I see this happen for a couple reasons. The first two that
come to mind are:

- The graphic is located somewhere that you do not have access to it.
Example: The graphic is located on the other guys C:\ drive and you
only have a linked reference to it in the email. If you do not have
permission to the other persons drive, you will get a BIG RED X.

- If you use WORD as your editor, there is an option in WORD
- Open WORD
- Select TOOLS
- Select OPTIONS
- On the VIEW tab, In the SHOW portion, turn off the check mark
next to "PICTURE PLACEHOLDERS"

Nikki Peterson

 

[sirknee]

Thnaks for trying to help. I tried the WROD deal and that didn't help, so it
might be your first idea that it is on the other guys drive.

 

[winelover19]

Don't know if this will help but we had the problem where certain
users wouldn't see inline pictures. What fixed it was deleting the
Outlook cache directory contents (or you can delete the whole folder -
Outlook will create it again). Usually at Documents and Settings
\username\Local Settings\Temporary Internet Files\OLKXX. The folder
will start with OLK and have some other numbers/characters. You can
also find it by opening an attachment, say a Word document, and do a
File, Save As. That will show you the temp directory. And I will add
this took me quite a while to figure out ;-) I put a shortcut to this
directory on those users' desktops so they could empty out the
folder as it seemed to happen again and again.

Hope this helps,


Winelover19