Inserted Jpeg Picture object appears as Icon

[Randy]

Word 2003
Windows 2000
Canon C2100 Imageclass PS printer


Problem:
We scan a document and save it as a Jpeg file.
When we Inser>picture>From File and print to our PS
printer, the image is printed in a mashed, but multi-
imaged manner. That is the one picture is repeated about
8 times on the page but it is squished vertically to
accommodate the 8 copies.
We have tried inserting the image as an object Created
from file, but the image appears as an Icon and not the
actual image. This step works fine in Word 2002 but not
2003.

Any help or ideas would be great!

Thanks

Randy