Inserted Pictures appearing as a box with a red X

[Kimtag]

I am using Jaguar on my B&W G3, working in Word (office:mac v.x) and
have problems. I have a 50 page doc with about 30 graphics under a mb
each... and have over a GB of memory/using 832mb -

Half the doc I didn't have a problem. When I reopened and began
placing more images, they appear as a box with a red X. The previous
inserted images/pictures still show correctly. Anything new I insert,
even in a new blank doc, appear as the dreaded red X.

I have re-installed my programs, run disk repair utilites... I am at a
loss. I need to insert pictures/graphics and see how they look! I've
read some posts regarding this issue but the solutions do not seem to
work. Can anyone help?

Thanks!!!!!

 

[Dayo Mitchell]

Hi,

Here is the MS announcement on the Red X problem, which seems to suggest you
should check your add-ins.

See here to make sure you are fully updated:
http://www.mcgimpsey.com/macoffice/office/vxversions.html

DM


~~~~~~~~~~~~~~~
To all our MacWord X customers:
 
We have been receiving reports about the inability of Word X to display
graphics in certain documents, and instead showing a ³Red X². This is an
expected occurrence when the Word cannot display the graphic, due to lack of
memory, lack of a required graphic converter or corrupt image.

We have investigated the reports and have identified 2 scenarios where Red
X¹s would appear unexpectedly:
 
Problem: Documents created or modified in MacWord X display ³Red X¹s² when
opened up in Word version 2002 for Windows (or earlier).
Solution: Word version 2002 for Windows is currently missing a graphic
filter that enables it to display certain graphics added or modified in
MacWord X. This graphic filter will be available as part of a Service Pack
update from Office Update sometime after January 2004. This graphic filter
is already included as part of the Word 2003 for Windows install.
 
Problem: Documents opened in MacWord X will sometimes display graphics as
³Red X¹s².
Solution: We have identified a conflict with certain built-in & 3rd party
components and Word. Plug-ins such as ³Endnote² as well as built-in items
like ³Camera and Scanner Plug-in² will cause this issue when they are
loaded. Endnote is loaded automatically when Word is launched, while ³Camera
and Scanner Plug-in² loads when selecting it from the ³Insert | Picture²
sub-menu. This issue can also occur in Mac Word 2001.

In order to work-around this issue one must not load these plug-ins and
disable those that start automatically by temporarily removing them from the
³Microsoft Office X:Office:Startup:Word² folder. We currently do not have an
update to Word X that addresses this issue directly.

Another item to note is that if you run into either of these issues, the
integrity of the graphics will remain and even though Word will be unable to
display the images, they will be saved with the document correctly.

Matt Centurion
Macintosh Business Unit ­ Microsoft
(e-mail address removed) <mailto:[email protected]>

 

[John McGhie [MVP - Word]]

If what Dayo suggested did not clear it, try creating a fresh blank document
and copying everything except the very last paragraph mark to the new
document. Save under a different file name.

The last paragraph mark in the document is a placeholder for the document
OLE storage (among a heap of other things). Sometimes it corrupts
(particularly if you are editing or moving pictures).

Copying all but the last paragraph mark copies all the "good" material from
the OLE store to the new document, leaving behind the corrupted stuff. You
will get some missing pictures from this procedure, and maybe some missing
formatting.

But it will fix the document, if corruption was the problem.

Hope this helps


This responds to article <[email protected]>,

I am using Jaguar on my B&W G3, working in Word (office:mac v.x) and
have problems. I have a 50 page doc with about 30 graphics under a mb
each... and have over a GB of memory/using 832mb -

Half the doc I didn't have a problem. When I reopened and began
placing more images, they appear as a box with a red X. The previous
inserted images/pictures still show correctly. Anything new I insert,
even in a new blank doc, appear as the dreaded red X.

I have re-installed my programs, run disk repair utilites... I am at a
loss. I need to insert pictures/graphics and see how they look! I've
read some posts regarding this issue but the solutions do not seem to
work. Can anyone help?

Thanks!!!!!

--

Please respond only to the newsgroup to preserve the thread.

John McGhie, Consultant Technical Writer,
McGhie Information Engineering Pty Ltd
Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]