inserting a text box in a word doccument attached to an email

[douglas a cougill]

When I attach a Word doccument to an email, then open the doccument within
the email window and try to insert a text box, the text box option on the
drop down is grayed out and is not avaliable.

If I open the doccument in word I can insert it, but then I have to save it,
create an email and re-attach the file. This is time consuming.

I had always been able to attache the word doc to an email, open it in the
email, add the text box, save and send prior to last week.

Is there a setting I may have changed by accident?

Thanks, Doug

 

[Chad J.]

Are you using outlook 2003? If so go into Tools/Options/Mail Format, and
make sure the box that says "use ms office word 2003 to edit e-mail messages"
is checked.

 

[douglas a cougill]

Hi Chad

Thank you for responding. I am useing Word to edit emails and the box is
checked. Any other ideals?

Thanks, Doug

 

[Gordon]

Hi Chad

Thank you for responding. I am useing Word to edit emails and the box is
checked. Any other ideals?

Thanks, Doug

How about inserting the text box into the document BEFORE attaching it to
the email?

 

[douglas a cougill]

Hi Gordon

I can do it that way but it is an additional step I must perform and up
until a few days ago I didn't have this issue?

 

[Al Romanosky]

Pardon me if I sound confused - but - regarding "...but it is an additional
step" - how is it an additional step? For example step one you insert as
you compose the document and attach to e-mail or - you attach to email and
step one insert text.
As matter of fact it appears you generate an extra step (need to open
document) inserting in e-mail.