Inserting contact into word

[Distressed PA]

Help! When trying to insert a contact from Outlook into Word (using th
little address icon in Word), my sub folders have disappeared and I ca
only see contacts from my main folder - I used to see a drop down men
which let me select which folder/subfolder I wanted to use. Also, fo
some reason, outlook seems to have defaulted to inserting th
'business' address of a contact, rather than the 'mailing' address.
have tried looking in all the places in outlook I would expect thes
settings to be, but to no avai. Has anyone got any suggestions, a
have a massive mail merge to do and getting stressed! Thank you.

 

[Russ Valentine [MVP-Outlook]]

Post versions.
Post the changes you made that produced this behavior. Changes like this dot
no occur by themselves and you have provided no troubleshooting information.
Post the configuration of your Outlook Address Book and how many Outlook
profiles you are using.
Ensure all subfolders are enabled as email address books in their
properties.