inserting .dot templates and headers/footers

[Ralf]

Hello,

I have question regarding insertion of .dot templates in empty word documents.

Background:

Our CRM software produces new, empty word documents (from normal.dot) when
you want to create a letter. We then use the insert > file option to import a
..dot template that will show the exact layout of the letter as we want it.
The letter contains headers and footers on every page, and the template is
divided in different sections with different footers.

When i open the template from word, everything looks fine. When I insert the
..dot file as a template (through insert > file), the footer for the first
page is changed to the same footer as the second page, even though these are
different in the original template. When i delete all the contents in the new
document, and insert the template again (through insert > file) the footer
shows correctly.

So it seems that Word somehow doesn't have the proper settings in the
original document when it comes to inserting the template, however after
inserting it again (after first deleting the contents) it shows fine.

Is there any way I can handle this so that when I insert the template
initially the footer is fine?

Thanks in advance.

Ralf

 

[Doug Robbins - Word MVP]

Seems to me that you are going about it backwards and that what you should
be doing is inserting the letter into a document created from the template.
Or modify the process so that the CRM software makes use of the template
that you want rather than normal.dot.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com

 

[Ralf]

Hello Doug,

Unfortunately this is not an option at this time. Is there any specific
other action I could take to make this work?

Kind regards,

Ralf

 

[Doug Robbins - Word MVP]

Try changing the page layout so that there is different first page before
"inserting" the template.

--
Hope this helps.

Please reply to the newsgroup unless you wish to avail yourself of my
services on a paid consulting basis.

Doug Robbins - Word MVP, originally posted via msnews.microsoft.com