Inserting e-mail address via 'To' button

B

baffled32

Hi all

Can anyone explain why the following happens.
I am using MS Outlook 2003 on W.XP with SPK2. All of contacts our saved
with the Surname showing first as an old style paper address book.
However when I want to enter a recipient e-mail address in a n e-mail (one
I haven't used before), I click on the To: button in the address bar - I have
to click on 'Contacts' in the Select Names From the: list (Outlook Address
Book choice gives a blank list).
The list that appears then shows most of my contacts - not all (why not
all?) and they appear filed in alphabetical order of First names - not
surnames? Also every e-mail address & phone number that the contact has is
shown - not just the e-mail addresses.

Anyw help to rectify this would be appreciated.

Extremeley baffled!!
 
R

Russ Valentine [MVP-Outlook]

The address book view only shows electronic addresses, not all Contacts.
Instructions for sorting the address book view are posted here daily.
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change… > Set your sort order there
 
B

baffled32

Hi Russ

Great info. thanks it worked perfectly! I am no longer baffled -on this
topic anyway!

Thanks

Russ Valentine said:
The address book view only shows electronic addresses, not all Contacts.
Instructions for sorting the address book view are posted here daily.
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book > Change… > Set your sort order there

--
Russ Valentine
[MVP-Outlook]
baffled32 said:
Hi all

Can anyone explain why the following happens.
I am using MS Outlook 2003 on W.XP with SPK2. All of contacts our saved
with the Surname showing first as an old style paper address book.
However when I want to enter a recipient e-mail address in a n e-mail
(one
I haven't used before), I click on the To: button in the address bar - I
have
to click on 'Contacts' in the Select Names From the: list (Outlook Address
Book choice gives a blank list).
The list that appears then shows most of my contacts - not all (why not
all?) and they appear filed in alphabetical order of First names - not
surnames? Also every e-mail address & phone number that the contact has
is
shown - not just the e-mail addresses.

Anyw help to rectify this would be appreciated.

Extremeley baffled!!
 

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